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Returns Policy

In case the product you ordered was sent correctly to you by e-tennis, it does not have a defect BUT it does not satisfy your needs, you are responsible to send it back to our warehouse (e-tennis, Nikolaou Plastira 99 str., P.C. 55132, Kalamaria, Thessaloniki, Greece, tel. 0030 2311205080) within 14 days from the date you received it at your own cost and we will replace it with another one. If the price of the product (at the date of purchase) exceeds 200€ and is not oversized/over -weighted (shipping weight<2kgr), e-tennis will pay for the shipping cost of the new product back to you. If the product’s price is either below €200 or oversized/over-weighted (shipping weight > 2kgr) the new product will be shipped to the customer at his/her own cost according to our Europe Shipping Price List.

Rackets: To return a new racquet there are two prerequisites;

1. The plastic wrap on the handle has not been removed.
2. The racquet has not been played with. The racquet does not have any ball fuzz on the strings or scrapes to the bumper guard.

Shoes-Apparel: The shoes must not be worn outside and must be in as new condition. The original shoe box should be returned in good condition. Apparel should be in brand-new condition and the original tags and packaging must be intact. Please send the shoes/apparel with a note stating if you would like credit or an exchange (original invoice or receipt should be included).

Other equipment: All other equipment can be replaced only if it was shipped faulty by e-tennis.

In case the product you ordered has an obvious defect when received and its original tags and packaging are intact, the consumer must firstly report or email a picture of the defective product to e-tennis (info@tenniscomm.s1.etennisdev.eu) and then ship it back at our expense to our warehouse (e-tennis, Nikolaou Plastira 99 str., P.C. 55132, Kalamaria, Thessaloniki, Greece) within 2 months from the date of purchase. E-tennis will either substitute the defective product or refund the customer. If however, there is no obvious defect in the returned product, we will charge you the shipping cost to our warehouse as well as the one back to you no matter what the value of your order was. After the 2-month time period the customer cannot claim any substitution or refund.

In case the product you ordered came to you in a perfect condition BUT after a short period of use (maximum time period; 6 months), although properly used, it has a problem. In this case you should firstly report the defect to e-tennis (info@tenniscomm.s1.etennisdev.eu) and then send the product along with an original invoice or receipt to our warehouse (at your expense) with a note stating the problem and we will ship it to the manufacturer. The manufacturer will determine whether the product is defective or not. If it is so, we will replace it for free and ship it back to you at our expense. You may choose to buy another product while your defective one is being considered for warranty replacement. YOU CANNOT CLAIM MONEY BACK. However, if the manufacturer decides that the product was improperly used then you do not receive any credit and you have to pay for the shipping expenses if you need the “defective “product back to you.

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W334103221-DBLMX
Bidi Badu Ivie Tech Women's Tennis Tank

€29.90 MSRP €60.00

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W334103221-WHMX
Bidi Badu Ivie Tech Women's Tennis Tank

€29.90 MSRP €60.00

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HD9372
adidas Primeblue Designed 2 Move 3 Stripes Women's Tank

€19.90 MSRP €30.00

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HB1515
adidas x Zoe Saldana Graphic Women's T-Shirt

€25.00 MSRP €42.00

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W354104221-DBLMX
Bidi Badu Majira Tech Women's Tennis Tee

€29.90 MSRP €55.00

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W354104221-WHMX
Bidi Badu Majira Tech Women's Tennis Tee

€29.90 MSRP €55.00

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W274079221-WHMX
Bidi Badu Inaya Tech Plissee Women's Tennis Skirt

€29.90 MSRP €55.00

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W354109221-DBLMX
Bidi Badu Heshima Lifestyle Women's Tennis Tee

€17.90 MSRP €30.00

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W184117221-DBLMX
Bidi Badu Imaan Lifestyle Women's Hoodie

€38.90 MSRP €65.00

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895863-824
Nike 10K Women's Running Shorts

€19.90 MSRP €28.00

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W134023223-MT
Bidi Badu Letty Tech Women's Strappy Bra

€19.90 MSRP €30.00

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W274043223-DBL
Bidi Badu Ailani Tech Women's Tennis Skirt

€26.90 MSRP €45.00

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W274036221-DBLLBL
Bidi Badu Faida Tech Women's Tennis Scapri

€35.90 MSRP €60.00

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W354112221-MTOWH
Bidi Badu Hasina Lifestyle Women's Tee

€17.90 MSRP €30.00

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W274043203-WH
Bidi Badu Ailani Tech Women's Tennis Skirt

€24.90 MSRP €45.00

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HC1645
adidas Graphic Women's Tennis Tank

€14.90 MSRP €31.00

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814529-DBYW
Head Club Lara Women's T-Shirt

€14.90 MSRP €35.00

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HA1218
adidas Farm Print Bike Women's Shorts

€19.90 MSRP €38.00

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HA6659
adidas Aeroready Flower Graphic Women's Running T-Shirt

€16.90 MSRP €33.00

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1361034-100
Under Armour Mid Crossback Women's Sports Bra

€27.50 MSRP €38.00

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814512-RS
Head Vision Typo Women's T-Shirt

€14.90 MSRP €35.00

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814512-NG
Head Vision Typo Women's T-Shirt

€17.90 MSRP €35.00

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814572-WH
Head Vision Dynamic Women's Tennis Skirt

€25.00 MSRP €50.00

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814509-BK
Head Club Rosie Women's Pant

€25.00 MSRP €55.00

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814509-DBL
Head Club Rosie Women's Pant

€25.00 MSRP €55.00

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828320-WH
Head Club Promo Women's T-Shirt

€17.90 MSRP €35.00

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814802-BKXJ
Head Play Tech Women's Padel Tank

€25.00 MSRP €50.00

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814802-DBXJ
Head Play Tech Women's Padel Tank

€25.00 MSRP €50.00

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814522-DB
Head Typo Women's Padel Tank

€14.90 MSRP €35.00

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814522-RS
Head Typo Women's Padel Tank

€14.90 MSRP €35.00

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814522-WH
Head Typo Women's Padel T-Shirt

€14.90 MSRP €35.00

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814822-DB
Head Wap Bold Women's Padel T-Shirt

€17.90 MSRP €35.00

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814822-WH
Head Wap Bold Women's Padel T-Shirt

€17.90 MSRP €35.00

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1371021-001
Under Armour Meridian Women's Joggers

€59.90 MSRP €75.00

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HC9171
adidas Designed to Move Women's Tank

€19.90 MSRP €28.00

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HC9173
adidas Designed to Move Women's Tank

€19.90 MSRP €28.00

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e-padel is a well known padel shop. e-padel- Padel shop. Padel racquets, bags, padel shoes & apparel, padel balls, padel strings and padel accessories of all top padel brands: Nike, adidas, Asics, Wilson, Babolat, Head, Prince etc. At e-padel .com you will find all new padel products as well as sale padel products up to 70%. You may visit one of our padel stores to help you choose a padel racket according to your needs.